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5 Ways to Instill Confidence in Your Customers

The MSL role may be scientific in nature, but at the end of the day, we have realized that this is a customer-facing position requiring soft skills such as emotional intelligence and communication skills. Without the confidence of your customers (i.e. KOLs), you'll only succeed so much as an MSL career. Here are 5 ways to instill confidence in your customers (bonus tip: these all work well in an interview setting, too!). 1. Be yourself Let's start with an easy one; a tip that should come more naturally than any other - be yourself. People gravitate towards genuine people; those…

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International Day of Women and Girls in Science: 3 Insights, 3 Things Learned

I had the honor of speaking at my alma mater, The University of Texas, at the College of Pharmacy a few weeks ago. The invitation was to speak and organize a career workshop for graduate students and PharmD students. The reason for the event: International Day of Women and Girls in Science. My objective was to provide some solid career advice from how to write a resume to networking to interviewing skills. But an interesting thing happened: while I was preparing for, during and after the presentation and workshop, I learned an incredible number of things, myself! (and for those…

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5 Ways to Maintain Work/Life Balance

A job that can leave you trying to remember which airport you're at isn't exactly the kind of job that comes with a solid work/life balance. Many people may find themselves struggling with the loss of work/life balance in a position like the MSL role, especially when they're first getting the hang of it. But we need to remember, you only get one life, don't work it away! Here are a few reminders for how to keep your head above water. 1. Stop trying to multi-task The dangers of multi-tasking are pretty well documented at this point. Try doing two…

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3 Reminders for MSL Interviewing Season

It's that time of the year for those in the pharma industry. The majority of annual bonuses payout soon, which means people are gearing up to interview. But maybe it's been a while since you've interviewed and you're a little rusty on how to stay on top of everything. Here are 3 Reminders for MSL Interviewing Season: 1. Update your resume! But don't just update it…update it quickly! At this time of year, timing is everything. Hiring managers want to fill MSL positions as soon as possible. Maybe they have a launch coming up, or want to have a full…

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3 Tricks and 3 Treats for Your MSL Career

Treat: Being vocal about a promotion Just like a kid asking for candy on Halloween, sometimes you have to ask for what you want. There may be such a thing as career tunnel vision by setting your sights on moving up the career ladder a little too early and therefore missing out on other key stepping stones along the way. But just making it clear to your boss that you're interested in moving up could at least get you on the radar the next time promotion opportunities arise. Trick: Not taking your resume seriously enough We see a lot of…

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