5 Ways to Instill Confidence in Your Customers
The MSL role may be scientific in nature, but at the end of the day, we have realized that this is a customer-facing position requiring soft skills such as emotional intelligence and communication skills. Without the confidence of your customers (i.e. KOLs), you'll only succeed so much as an MSL career. Here are 5 ways to instill confidence in your customers (bonus tip: these all work well in an interview setting, too!). 1. Be yourself Let's start with an easy one; a tip that should come more naturally than any other - be yourself. People gravitate towards genuine people; those…